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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benjamin Muedeking

April 9, 2026

5  out of  5
rating by Benjamin Muedeking
"This State Farm agency is the best! They are super knowledgeable and Maria helped me get all my insurance set up - saved my a lot of money from my last policies. I can't recommend them enough - give them a call!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bradley Fish

April 8, 2026

5  out of  5
rating by Bradley Fish
"Jessica was so easy to work with and had a great response time. She answered all my questions, and made sure I understood everything I was paying for."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cassie Sanetra’s Team! We deeply appreciate your kind words here in Richfield . "
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danielle sanders

March 23, 2026

5  out of  5
rating by danielle sanders
"The process with britney was unbelievably easy made my life so much easier. I usually sit on the phone with insurance agents for three hours for them to get information figured out. She was so on top of it and knew what seemed to be everything that I asked about and a bonus was she saved me money."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Cassie Sanetra’s Team. "
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Aidan Sheehy

March 13, 2026

5  out of  5
rating by Aidan Sheehy
"Was buying car and home insurance for the first time, and Cassie was incredibly helpful. Got a very competitive rate as well, great experience."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richfield to know that you had such a wonderful experience with us here on State Farm Agent Cassie Sanetra’s Team."
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Tyler M

March 11, 2026

5  out of  5
rating by Tyler M
"Brittany was great to work with, definitely was best car insurance experience i have had and I definitely got quotes at alot of different company's before i got a call from Brittany and none compared. She was always there when I called or texted her and had a timely response and a clear answer to my questions, no matter the time of day."
We responded:
"Tyler, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cassie Sanetra’s Team here in our Richfield office. "
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Brian Craig

March 10, 2026

5  out of  5
rating by Brian Craig
"Brittany from Cassie’s office was amazing to work with. She contacted me initially from my online request, listened to what I wanted and got back to me in a timely matter with options. She was extremely responsive anytime I reached out and made it very simple to sign up once I decided on the options we needed. I would highly recommend this office for your home and auto needs!"
We responded:
"Thank you for the 5-star review, Brian! Here on State Farm Agent Cassie Sanetra’s Team, we are proud to serve our community and appreciate your recognition. "
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Amilcar

March 3, 2026

5  out of  5
rating by Amilcar
"I just started working with Cassie and the whole team so far has been great to work with."
We responded:
"Thank you so much for the 5-star rating, Amilcar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ursula Adjuga

February 28, 2026

5  out of  5
rating by Ursula Adjuga
"I have been with Cassie Sanetra's and her team for many years and they are truly the best! When I have to put in a claim they answer all my questions and even following up with me to make sure everything was handled properly! They are professional, responsive, and very welcoming when coming to their office even my dog! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Ursula! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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stephanie simmons

February 27, 2026

5  out of  5
rating by stephanie simmons
"Olivia is great!! Always so friendly and up beat. Enjoy talking to her anytime I have questions!"
We responded:
"stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cassie Sanetra’s Team!"
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Molly Henry

February 27, 2026

5  out of  5
rating by Molly Henry
"Friendly team and super quick responses always!"
We responded:
"Thanks so much for the amazing review, Molly! We really appreciate your support here in Richfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jeff Thomas

February 17, 2026

5  out of  5
rating by Jeff Thomas
"I had been with the same insurance company for many years but this time around with my annual renewal date quickly approaching I decided to seek some outside quotes. Cassie and her assistant Olivia were very helpful and responsive and got me the information I needed to make a thoughtful and educated decision. They certainly exhibited the kind of customer service that I always hope for but which I have found to be less and less common these days."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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kevin kateley

February 11, 2026

5  out of  5
rating by kevin kateley
"Olivia was great help to me when i decided to switch insurance companies. She suggested a number of things to help keep my rates down and was helpful getting my insurance needs met. I Highly recommend calling Olivia an see for yourself."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Candy Klepsa

January 29, 2026

5  out of  5
rating by Candy Klepsa
"I was looking for a more reasonably priced insurance for my car and rent. Being I had a great experience with a recent claim from when someone who had State Farm had hit my car, I decided State Farm was a good option to check into. Turned out they were a better price option for me. I just got everything set up. So far I give them a 5 star."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Candy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassie Sanetra’s Team—we are always here to help! "
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Bill Klawitter

January 28, 2026

5  out of  5
rating by Bill Klawitter
"Prompt, professional courteous service. Saved me substantial money. Thanks."
We responded:
"Thank you for the fantastic review, Bill! We are always here to help with your insurance needs here in Richfield . "
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Holly Jo Anderson

January 27, 2026

5  out of  5
rating by Holly Jo Anderson
"I have work with Cassie Sanetra's team for several years. In total, State Farm has been my insurance provider for my home, auto, boat and business policies. They are always responsive and freindly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cassie Sanetra’s Team! We deeply appreciate your kind words here in Richfield . "
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Lydia Bush

January 23, 2026

5  out of  5
rating by Lydia Bush
"Great, easy experience. She made it easy for me to switch over during a very busy work week. Can’t recommend enough!"
We responded:
"Thanks! We are pleased to hear we made the switch to State Farm easy for you. "
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Alexandra Bender

January 18, 2026

5  out of  5
rating by Alexandra Bender
"Cassie’s office, and Brittany were amazing to work with! Very easy process & explained everything! 10/10 would recommend !"
We responded:
"Thank you! We appreciate your business."
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Kevin Walker

January 9, 2026

5  out of  5
rating by Kevin Walker
"We've worked with Cassie and her team for many years now! They are always responsive, helpful, and available when needed. We'll continue to work with them in the future as our insurance needs evolve!"
We responded:
"Thank you for the positive feedback! We appreciate your business & the trust you have placed in us. "
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Michael Robles

January 9, 2026

5  out of  5
rating by Michael Robles
"I've been over 15 year a satisfied customer with State Farm at Richfield, Casey (mgr.and staff are like family to their customers very friendly and helpful. I recommend 100% to new customers."
We responded:
"Thank you! We appreciate you and your confidence in our Agency. "
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Angela Ricaurte

January 2, 2026

1  out of  5
rating by Angela Ricaurte
"Terrible agent. Always busy and making excuses."
We responded:
"Thank you! So glad we have been helpful in all your insurance needs & questions. "
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Sam Rivall

December 30, 2025

5  out of  5
rating by Sam Rivall
"They are working super hard to help me with my accident to my beloved car. Thank you Ingi, you're awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Nekola

December 28, 2025

5  out of  5
rating by Sandra Nekola
"I felt very welcomed and my agent was very knowledgeable and knew exactly what would work best for me. I am extremely appreciative."
We responded:
"We are so happy you chose State Farm and the Cassie Sanetra Insurance Agency! Appreciate you as a valued customer for your Property & Vehicle Insurance."
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Wayne & Denise Keeran

December 28, 2025

5  out of  5
rating by Wayne & Denise Keeran
"Very helpful, great communication!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Forsyth

December 13, 2025

5  out of  5
rating by Josh Forsyth
"I couldn't have had a better experience in choosing State Farm & the Cassie Sanetra Agency. Not only am I saving a lot of money, Cassie's team has been absoluely wonderful to work with! Maria was fantastic in guiding me through the process and my options. Ingi and Cassie were fantastic to work with as well. Top notch customer service! I highly recommend working with Cassie Sanetra Agency for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We are thrilled to help you with your insurance needs as well as save you some money :)"
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Amy Lamb

December 1, 2025

5  out of  5
rating by Amy Lamb
"I’ve had the same insurance company for almost 20 years, and honestly, insurance is something I never think about until I need it. “Shopping around” wasn’t even on my radar — who has time for that? But a conversation with Jessica at State Farm changed everything. She showed me that switching insurance companies is not complicated, and that I’d been paying way too much for way too long… for not-so-great coverage. She helped me understand that comparing options is actually one of the best ways to make sure you’re getting the right price and the right protection. I truly wish I would’ve done this sooner. If you’re reading this and sitting on the fence about shopping around, do it. Start with Jessica at State Farm. You’ll be glad you did."
We responded:
"Thank you so much for the review and welcome to the State Farm family! We are thrilled that we could assist with your insurance."